Wednesday, May 28, 2025

TransLink Ridership in 2024: Everyone is Taking the Bus. Overcrowding a Concern.

TransLink Bus

Every year, TransLink produces a "Transit Service Performance Review," which includes a summary report and detailed route-by-route key performance indicators such as ridership, revenue, on-time performance, and speed. The agency recently released its 2024 summary report and data.

Transit ridership is returning to 2019 levels when we saw record transit ridership. While SkyTrain, SeaBus, and West Coast Express are critical parts of our transit system, the bus network handles the majority of transit trips in our region. In 2024, TransLink had the third-highest bus ridership in Canada and the USA in absolute numbers.

TransLink System-Wide Monthly Journeys and Regional Population Growth, 2019-2024. Select image to enlarge.

Ridership growth was the strongest in the South of Fraser, which includes Surrey, White Rock, Langley City and Township. Another notable increase is that West Coast Express ridership rose by 20% between 2023 and 2024 as more people commute to Downtown Vancouver.

While it is good that people continue to rely on transit as a way to get around the region, it is becoming overcrowded like it was in 2019. As a transit rider myself, I remember the crush loads on the 502/503 and SkyTrain. The following map shows the top 20 overcrowded bus routes in Metro Vancouver. Many of these bus routes are now in the South of Fraser.

Map of Top 20 Overcrowded Bus Routes, Fall 2024. Select image to enlarge.

TransLink has been reallocating bus service across the region to address the most severe overcrowding, but it can be a bit of stealing from Peter to pay Paul. Bus ridership in Vancouver/UBC declined in 2024.

Last month, the Mayors' Council approved a new 2025 Investment Plan. This investment plan will begin delivering more bus services immediately to address overcrowding, expand existing routes, and create new routes to areas such as industrial zones and regional parks.

For more information, including the summary report, dashboards, and data set, please visit the TransLink Transit Service Performance Review webpage.

1 comment:

Anonymous said...

Good to hear! And maybe it's time to "encourage" some RideShare operation to locate a few vehicles in Langley City. There's BCAA's "EVO" that I've heard very positive things, and of course "MODO". 👍👍😀