TransLink HandyDART Modernization Program - New Fares, New Registration Process, Online Booking Proposed

TransLink is proposing a suite of HandyDART service changes in Metro Vancouver as part of their modernization program.

Highlights of the proposed changes include:

• Implementing Compass card while still allowing exact cash in the fall of 2021.
• Updating the fare structure to match the rest of the transit system in the fall of 2021.
  • Adult Cash Fare: $3
    Adult Compass Fare: $2.40
    Adult Compass Monthly Pass: $98
  • Concession Fare: $1.95
    Concession Compass Monthly Pass: $56
    Concessions fares apply to people ages 5 thru 18, and 65+
• Implementing a new registration process in 2021.
  The four-step process would include:
  1. Submit a simplified application form.
  2. Book personal consultation.
  3. Participate in the personal consultation.
  4. Receive a decision on eligibility for HandyDART service.
• Introducing an online booking system.

TransLink has set up a webpage with more information about the proposed changes and is also inviting people to take an online survey to gather feedback.

TransLink is hosting a series of telephone town halls:

April 13: HandyDART Modernization Telephone Town Hall from 6 pm to 7 pm

April 15: HandyDART Modernization Workshop #1 for Customers & Care Givers from 6 pm to 7:30 pm

April 17: HandyDART Modernization Workshop #2 for Customers & Care Givers from 11 am to 12:30 pm

You can find out more information about signing up for the telephone town halls on TransLink’s website.