Top 15 and Bottom 15: TransLink Bus Routes in 2011

Back in October, the Province of BC released a performance audit of TransLink. One of the recommendations was to cut service on some of the 22 lowest performing routes. I was interesting in what routes those were, so I send a Freedom of Information request to the Province. I was told that the Province had no idea where that data came from and suggested I contact TransLink. I sent a Freedom of Information request to TransLink and they also had no idea where the data used for the Provincial audit of TransLink came from. They suggested that I look at the 2011 Bus System Performance Review. How much can you trust the Province of BC’s performance audit of TransLink if they don’t even know where their information came from?

Anyway, I have put together the top 15 and bottom 15 of a few of the performance categories from the 2011 Bus System Performance Review. I've also included frequent transit level South of Fraser bus routes and the 97 B-Line as reference.

2011 Annual Boardings

1.) Route 99 (UBC B-Line): 16,642,000
2.) Route 20 (Victoria/Downtown): 9,177,000
3.) Router 41 (Joyce Station/Crown/UBC): 8,460,000
4.) Route 9 (Broadway): 8,298,000
5.) Route 16 (29th Avenue Station/Arbutus): 6,891,000
6.) Route 3 (Main Street): 6,676,000
7.) Route 8 (Fraser Street): 6,573,000
8.) Route 22 (Knight/Macdonald): 6,046,000
9.) Route 135 (Burrard Station/SFU): 6,032,000
10.) Route 25 (Brentwood/UBC): 5,998,000
11.) Route 49 (Metrotown Station/Dunbar/UBC): 5,888,000
12.) Route 19 (Stanley Park/Metrotown): 5,875,000
13.) Route 14 (Hastings/Downtown/UBC): 5,766,000
14.) Route 106 (Metrotown Station/New Westminster Station): 5,242,000
15.) Route 410 (22nd Street Station/Railway): 4,750,000
18.) Route 319 (Scott Road Station/Newtown Exchange): 3,623,000
19.) Route 321 (Surrey Central/White Rock): 3,623,000
20.) Route 97 (Coquitlam B-Line): 3,392,000
24.) Route 320 (Surrey Central/Guildford/Fleetwood/Langley): 3,148,000
26.) Route 502 (Surrey/Langley): 3,055,000
48.) Route 351 (Bridgeport Station/Crescent Beach): 1,313,000
201.) Route C94 (Richmond Oval/Richmond-Brighouse Station): 22,000
202.) Route C84 (English Bluff/South Delta Exchange): 20,000
203.) Route C48 (Thonhill/Haney Place): 18,000
204.) Route C89 (Boundary Bay/South Delta Exchange): 18,000
205.) Route 608 (Ladner Ring): 17,000
206.) Route C19 (UBC/Alma): 17,000
207.) N/A
208.) Route C87 (East Ladner/Ladner Exchange): 16,000
209.) Route C88 (Ladner North/Ladner Exchange): 16,000
210.) Route 259 (Lions Bay/Horseshoe Bay): 11,000
211.) N/A
212.) N/A
213.) Route 606 (Ladner Ring): 10,000
214.) N/A
215.) Route C99 (Port Royal/Hamilton): 8,000
216.) Route C90 (Bridgeport Station/Sea Island North): 2,000
217.) Route 231 (Harbourside/Lonsdale Quay): 2,000
218.) Route 609 (Tsawwassen First Nation/South Delta Exchange: N/A
218.) Route C10 (Bluewater/Snug Cove): N/A
218.) Route C11 (Eaglecliff/Snug Cove): N/A

2011 Average Capacity Utilization

1.) Route 16 (29th Avenue Stn/Arbutus): 232%
2.) Route 25 (Brentwood Station/UBC): 188%
3.) Route 7 (Dunbar/Nanaimo Station): 186%
4.) Route 49 (Metrotown Station/Dunbar/UBC): 184%
5.) Route 19 (Stanley Park/Metrotown): 180%
6.) Route 99 (UBC B-Line): 179%
7.) Route 41 (Joyce Station/UBC): 179%
8.) Route 22 (Knight Macdonald): 172%
9.) Route 14 (Hastings/Downtown/UBC): 163%
10.) Route 9 (Broadway): 163%
11.) Route 16 (Metrotown Station/New Westminster Station): 161%
12.) Route 410 (22nd Street Station/Railway): 157%
13.) Route 4 (UBC/Powell): 135%
14.) Route 20 (Victoria/Downtown): 135%
15.) Route 341 (Guildford/Langley Centre): 120%
17.) Route 502 (Surrey/Langley): 109%
26.) Route 319 (Scott Road Station/Newtown Exchange): 100%
27.) Route 320 (Surrey Central/Guildford/Fleetwood/Langley): 96%
39.) Route 321 (Surrey Central/White Rock): 89%
65.) Route 97 (Coquitlam B-Line): 68%
88.) Route 351 (Bridgeport Station/Crescent Beach): 57%
187.) Route C94 (Richmond Oval/Richmond-Brighouse Station): 10%
188.) Route 608 (Ladner Ring): 10%
189.) Route C60 (Langley Hospital/Langley Centre): 9%
190.) Route C99 (Port Royal/Hamilton): 9%
191.) Route C84 (English Bluff/South Delta Exchange): 8%
192.) N/A
193.) Route C22 (Hampton Place/UBC Loop): 8%
194.) Route C40 (Port Coquitlam Station/Meridian): 8%
195.) Route C89 (Boundary Bay/South Delta Exchange): 8%
196.) Route C90 (Bridgeport Station/Sea Island North): 7%
197.) N/A
198.) N/A
199.) Route C88 (Ladner North/Ladner Exchange: 5%
200.) Route C87 (East Ladner/Ladner Exchange): 5%
201.) Route 606 (Ladner Ring): 2%

2011 Average Load

1.) Route 99 (UBC B-Line): 68
2.) Route 44 (UBC/Downtown): 54
3.) Route 135 (Burrard Station/SFU): 49
4.) Route 43 (Joyce Station/UBC): 47
5.) Route 49 (Metrotown Station/Dunbar/UBC): 46
6.) Route 145 (SFU/Production Station): 44
7.) Route 395 (King George Station/Willowbrook): 42
8.) Route 241 (Vancouver/Upper Lonsdale): 41
9.) Route 41 (Joyce/UBC): 40
10.) N/A
11.) Route 410 (22nd Street Station/Railway): 37
12.) Route 25 (Brentwood Station/UBC): 37
13.) Route 502 (Surrey/Langley): 37
14.) Route 20 (Victoria/Downtown): 35
15.) Route 240 (Vancouver/15th Street): 35
16.) Route 97 (Coquitlam B-Line): 35
24.) Route 320 (Surrey Central/Guildford/Fleetwood/Langley): 33
36.) Route 321 (Surrey Central/White Rock): 30
45.) Route 319 (Scott Road Station/Newton Exchange): 28
91.) Route 351 (Bridgeport Station/Crescent Beach): 20
187.) Route C84 (English Bluff/South Delta Exchange): 3
188.) Route C3 (Fraserview/New Westminster Station): 3
189.) N/A
190.) Route C40 (Port Coquitlam Station/Meridian): 2
191.) Route C64 (Willowbrook/Langley Centre): 2
192.) Route C22 (Hampton Place/UBC Loop): 2
193.) Route C63 (Fernridge/Langley Centre): 2
194.) Route C94 (Richmond Oval/Richmond-Brighouse Station): 2
195.) Route C61 (Brookswood/Langley Centre): 2
196.) Route C89 (Boundary Bay/South Delta Exchange): 2
197.) Route C8 (Quayside/New Westminster Station): 2
198.) Route C60 (Langley Hospital/Langley Centre): 2
199.) Route C90 (Bridgeport Station/Sea Island North): 1
200.) Route C99 (Port Royal/Hamilton): 1
201.) Route C88 (Ladner North/Ladner Exchange): 1
202.) Route C87 (East Ladner/Ladner Exchange): 1

According to TransLink:

Average Capacity Utilization - Utilization of the passenger capacity provided (Boardings per Trip / Vehicle Capacity). Values higher 100% indicate passenger turnover i.e. the same number of spaces being occupied by multiple passengers along the route.

Average Load - How full does the bus get on an average trip (e.g. on an average trip, route 25 carries approximately 37 passengers along the busiest segments of the route).